Assist & Support
Assist & Support provides ongoing help and expertise in solving system issues and suggesting improvements.
You'll have access to our help-desk and expert DevOps Engineers, with issues and requests logged via our ticketing system, backed by our comprehensive SLA.
Assist & Support provides peace-of-mind that we're always here, ready to respond.
As part of this service, we'll monitor and highlight any Build & Deliver opportunities, to further improve your system architecture and help move you towards your vision.
Whatever your goal, we'll partner with you, for as long as you need us.
Inclusions overview

Service Level Agreement (SLA)
Yes, for ticket response time.

Engagement type
Ongoing, monthly notice period

Engagement length
Ongoing

Typical price
From £500 per month

Access to systems
You maintain control. We have access.

System Architecture
Most architectures and technology stacks.
Reg Office:
Unit 5, The Old Printworks, 20 Wharf Road, Eastbourne, BN21 3AW
Company Registration : 08681761 in England and Wales
VAT Registration : GB170123942
Unit 5, The Old Printworks, 20 Wharf Road, Eastbourne, BN21 3AW
Company Registration : 08681761 in England and Wales
VAT Registration : GB170123942
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