Assist & Support
Assist & Support provides ongoing help and expertise in solving system issues and suggesting improvements.
You'll have access to our help-desk and expert DevOps Engineers, with issues and requests logged via our ticketing system, backed by our comprehensive SLA.
Assist & Support provides peace-of-mind that we're always here, ready to respond.
As part of this service, we'll monitor and highlight any Build & Deliver opportunities, to further improve your system architecture and help move you towards your vision.
Whatever your goal, we'll partner with you, for as long as you need us.
Service Level Agreement (SLA)
Yes, for ticket response time.
Ongoing, monthly notice period
From £500 per month
Access to systems
You maintain control. We have access.
Most architectures and technology stacks.